At Swaroop Cosmetics Private Limited, we understand that sometimes you may need to cancel an order. We aim to provide a smooth cancellation process while ensuring fair policies for all customers.
1. Order Cancellation Eligibility
You can cancel your order under the following conditions:
- The cancellation request is made within 7 days of placing the order.
- The order has not yet been processed or shipped.
- Once the order is dispatched, cancellations are not possible.
2. How to Cancel an Order
To request a cancellation, please:
- Email us at info@swaroopcosmetics.com or call us at +91 9444444824 with your order details.
- If the cancellation is approved, a confirmation email will be sent.
3. Refund for Canceled Orders
- If the order is canceled before shipping, a full refund will be processed to your original payment method within 3 days.
- If the order has already been shipped, refunds are not applicable, and you may need to follow the return policy.
4. Late or Failed Cancellations
- If your cancellation request is made after the order is processed, it may not be eligible.
- In case of failed payment cancellations, the amount will be automatically refunded to your account.
Contact Us
For any cancellation-related inquiries, contact us at: