At Swaroop Cosmetics, we aim to deliver your skincare essentials safely, promptly, and efficiently. Below is our detailed Shipping Policy to help you understand how your order is processed and delivered.
Order Processing
- All confirmed orders are processed within 1–2 working days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
- We currently ship across India to most PIN codes through our trusted courier partners.
- For remote or non-serviceable areas, delivery timelines may vary.
Shipping Charges
- Free Shipping is available for all prepaid orders above a certain value (as mentioned on our website).
- For orders below the threshold or COD orders, a standard shipping fee will apply and be visible at checkout.
Estimated Delivery Time
- Once shipped, orders are typically delivered within 3 to 7 business days, depending on your location.
- In rare cases, delays may occur due to unforeseen circumstances like weather, operational issues, or courier delays.
Order Tracking
- After your order is dispatched, you will receive an email/SMS with tracking details.
- You can track your order in real time using the tracking number provided.
Undelivered Orders
- If your order cannot be delivered due to an incorrect address or unavailability at the time of delivery, our team will reach out for redelivery or order cancellation as needed.